Cookie Policy

Last Updated: December 22, 2024

Legal Disclaimer: This is a template cookie policy. It is strongly recommended that you have a qualified New Zealand lawyer review and customize this policy before using it in a production environment. Ensure compliance with GDPR and other applicable regulations.

This Cookie Policy explains how HIVE ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read in conjunction with our Privacy Policy.

1What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login status, and other settings. They help improve your browsing experience by making interactions faster and more personalized.

Similar Technologies

In addition to cookies, we may use other tracking technologies such as:

  • Web beacons: Small graphic images embedded in web pages or emails
  • Local storage: Browser-based storage for larger amounts of data
  • Session storage: Temporary storage that clears when you close your browser
  • Pixels: Tiny invisible images used for tracking

2How We Use Cookies

HIVE uses cookies and similar technologies for the following purposes:

Essential Operations

To enable core functionality of our platform, including authentication, security, and account management. These cookies are necessary for the website to function properly.

Performance and Analytics

To understand how visitors use our platform, which pages are most popular, and how users navigate through our site. This helps us improve our service and user experience.

Personalization

To remember your preferences, settings, and previous interactions with HIVE, providing you with a customized experience tailored to your needs.

Marketing and Advertising

To deliver relevant advertisements and measure the effectiveness of our marketing campaigns. We may use cookies to show you targeted ads based on your interests and browsing behavior.

RPG System and Gamification

To track your progress, achievements, XP, and level within HIVE's RPG progression system. These cookies help maintain your game state across sessions.

3Types of Cookies We Use

We use the following categories of cookies on our platform:

CategoryPurposeDuration
Strictly NecessaryEnable core functionality, authentication, security, and session managementSession / Persistent
PerformanceCollect anonymous analytics about site usage, errors, and performancePersistent (up to 2 years)
FunctionalRemember preferences, settings, language, and personalization choicesPersistent (up to 1 year)
Targeting/AdvertisingDeliver personalized ads, measure campaign effectiveness, and build user profilesPersistent (up to 1 year)

Specific Cookies We Use

Session Cookies:

  • hive_session - Maintains your login session
  • csrf_token - Security token to prevent cross-site attacks

Persistent Cookies:

  • hive_auth - Remember me functionality (30 days)
  • hive_preferences - Store your settings and preferences (1 year)
  • hive_rpg_state - Track RPG progression and achievements (1 year)
  • hive_analytics - Anonymous usage analytics (2 years)

4Third-Party Cookies

In addition to our own cookies, we may use third-party services that set cookies on your device. We have no control over these third-party cookies, and they are subject to the privacy policies of the respective providers.

Third-Party Services We Use:

Google Analytics

Analyzes how users interact with our platform. Cookies: _ga, _gid, _gat

Google Privacy Policy

Stripe

Payment processing for subscriptions and bookings. Cookies: __stripe_mid, __stripe_sid

Stripe Privacy Policy

Vercel Analytics

Performance monitoring and web vitals tracking

Vercel Privacy Policy

Social Media Platforms

Share buttons and embedded content from social media platforms may set cookies. This includes Twitter, Facebook, LinkedIn, and Instagram.

5Your Cookie Choices

You have several options for managing cookies:

Cookie Consent Manager

When you first visit HIVE, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

Manage Your Preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Receive notification before a cookie is stored

Note: Blocking or deleting cookies may affect your ability to use certain features of HIVE. Essential cookies cannot be disabled as they are required for the platform to function.

Browser-Specific Instructions

Opt-Out Tools

You can opt out of targeted advertising through these industry tools:

6Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

HIVE Limited

Email: privacy@hive.nz

Support: Contact Form

Address: [To be determined - New Zealand registered office]

Changes to This Cookie Policy: We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.